How To Return On Pretty Little Thing

So, there I was, scrolling through my Instagram feed, when I stumbled upon a dress. Not just any dress, mind you, but The dress. You know the one I mean - the kind that makes you stop, stare, and immediately want to click 'Buy Now'. It was from PrettyLittleThing, and it was gorgeous. But then, reality hit. I'd worn it once, and now it was hanging in my closet, feeling a bit sad and lonely. I knew I had to give it a new home, but returning it seemed like a daunting task. That's when I decided to dive into the world of PLT returns and share my findings with you. Let's get started, shall we?

First Things First: Check the Rules

Before you start packing your parcel, it's crucial to understand PLT's return policy. They've got a dedicated page for this, so give it a quick read. Here's a summary: you've got 28 days from the day you received your order to return it. Also, make sure your item is in its original condition, with all tags still attached. Oh, and you can't return earrings, face masks, or certain other items, so keep that in mind.

Gather Your Troops

Alright, so you've checked the rules and your item is return-worthy. Great! Now, gather your troops - I mean, the things you'll need for your return. This includes the item you're returning, the packaging it came in (if possible), the return label PLT sent you, and some tape to seal your parcel.

Pack Like a Pro

Now, here's where I'll admit something. I'm not the best packer. I mean, I can pack a suitcase like a pro, but when it comes to returning online orders, I always feel like I'm doing something wrong. So, I turned to the experts - YouTube tutorials. There are tons of them out there, showing you how to pack your return like a pro. My favorite tip? Use the original packaging if you can. It's designed to protect your item, and PLT loves it when you do this.

Label It Up

Once your parcel is packed and ready to go, it's time to stick on that return label. PLT sends this to you via email after you've initiated your return. Just print it out, stick it on your parcel, and you're good to go. Oh, and make sure you keep your proof of postage. You never know when you might need it.

Drop It Off

Now comes the fun part - dropping off your parcel. PLT uses various carriers, so check your return label to see who you need to use. Then, it's just a case of finding your nearest drop-off point or post office. If you're like me and always forget where these are, Google Maps is your friend. Once you've dropped off your parcel, you'll get a tracking number. Keep an eye on this to make sure your return is on its way back to PLT.

39 pretty little thing returna

Wait for Your Refund

Patience, dear reader, is a virtue. Once PLT has received your return and inspected it, they'll process your refund. This can take up to 14 days from the day they receive your parcel. The refund will go back to the original payment method you used. If you paid with Klarna, it'll go back to your Klarna account.

And That's a Wrap!

And there you have it - my guide to returning to PrettyLittleThing. I hope it's helped you navigate the sometimes-tricky world of online returns. Now, who's ready to go shopping again? (Just kidding, Mom.)

Until next time, happy returning (and shopping)!